Privacy Policy

House of Sinha (“we”, “us”, “our”) organises social events, trips, and community experiences in the UK.

We are the data controller for personal data processed through this website.

Depending on how you interact with us, we may collect:

• Contact details (e.g., name, email, phone number, Instagram handle) when you message us.
• Booking-related info (e.g., which event you’re interested in, ticket count, pickup city, dietary preferences if you tell us).
• Messages you send via email, WhatsApp, Instagram DM, or forms.
• Technical data (e.g., IP address, device/browser info) which may be processed in server logs for security and debugging.

We do not intentionally collect special category data (like health info) or data about children. If you choose to share sensitive info in messages, please keep it minimal.

We use your data to:

• Respond to enquiries and messages.
• Manage bookings, confirmations, and event logistics (e.g., pickup details for trips).
• Send important updates related to your booking (time/location changes, essential instructions).
• Improve our website and keep it secure (e.g., monitor for abuse or technical issues).

We rely on one or more of the following lawful bases:

• Consent — where you choose to contact us or opt in to updates.
• Contract — where processing is needed to provide an event/trip you’ve booked or requested.
• Legitimate interests — for running our community, responding to enquiries, and keeping our services secure (balanced against your rights).
• Legal obligation — where we must comply with UK law (e.g., record-keeping if applicable).

We do not sell your personal data. We may share limited data only when necessary to operate our services, for example:

• Ticketing/booking providers (e.g., Fixr) where you purchase tickets through their platform.
• Communication platforms you use to contact us (e.g., email provider, Instagram, WhatsApp).
• Service providers that host our website or store files (e.g., website hosting/CDN, Google Drive links you choose to open).

These providers act as independent controllers or processors depending on the service. Their own privacy policies may apply.

Some of the platforms we use (for email, social media, file hosting, or website infrastructure) may process data outside the UK. Where this happens, we rely on appropriate safeguards (such as adequacy regulations or standard contractual clauses) as required.

We keep personal data only as long as necessary for the purposes above, including managing bookings and handling any follow-up queries. Typical retention periods:

• Enquiry messages: kept as long as needed to respond and close the request.
• Booking communications: kept for a reasonable period after the event for support and admin.
• Security logs: kept for a limited period for troubleshooting and protection.

Under UK data protection law, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Erasure (in certain circumstances)
• Restriction or objection to processing (in certain circumstances)
• Data portability (where applicable)
• Withdraw consent (where we rely on consent)

To exercise a right, contact us at houseofsinhahos@gmail.com.

If you’re unhappy with how we handle your data, you can complain to the UK Information Commissioner’s Office (ICO).

ICO website: ico.org.uk

We take reasonable measures to protect your personal data, including access controls and secure services. However, no online system can be guaranteed 100% secure.

At the moment, this website does not use analytics or advertising cookies. Your browser may still store essential cookies or similar local storage items required for basic website functionality (if any are used).

If we add analytics or tracking in the future, we’ll update this policy and (where required) show a cookie banner to give you control.

Our website may link to third-party sites (e.g., Instagram, Fixr, Google Drive). We’re not responsible for their privacy practices. Please review their policies when you leave our website.

Our events and website are not intended for children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

We may update this policy from time to time. The “Last updated” date at the top will change when we do.